Expand your sales channels with digital commerce solutions
Drive revenue growth with unified, omnichannel sales using Conga Digital Commerce—and sell products of any complexity—anywhere your customers are
Over 50 million carts created across multiple industries
Provide a seamless customer experience with an omnichannel commerce platform
How to decrease the cost of ownership when selling across different channels?
Use APIs and the Conga-provided Software Development Kit to quickly expand Conga CPQ into your digital commerce processes.
How to automate processes for self-service and partner orders?
Integrate Digital Commerce with Conga’s other solutions (CPQ, CLM, Order Management) for a seamless quote-to-cash experience.
How to make my pricing and configuration rules consistent across channels?
Ensure a consistent buying experience with a single configuration and pricing engine across all channels.
How can we handle orders that combine products from different channels or categories?
Leverage the Conga platform to support mixed orders with flexible pricing for all order types and channels.
Unify and simplify your digital commerce channels
Sync
Centralize your sales platform
Offer a comprehensive buying experience
Provide a consistent customer journey across all channels—whether direct, partner, or self-service.
Ensure consistent pricing and product rules across channels
Use a unified configuration and pricing engine to maintain consistent rules and avoid discrepancies between sales channels, including all eCommerce platforms.
Operate
Improve operational efficiency
Decrease cost of ownership
Provide the flexibility to incorporate Conga CPQ into any digital commerce platform or process like self-service, customer support, partner portal, and more.
Reduce errors with a single source of truth
Provide guardrails for both sales, self-service, and partners with codified, rules-based configuration as well as deal guidance to increase margins.
Manage
Optimize customer lifecycle management
Increase sales and customer lifetime value
Deliver personalized and on-brand experiences, resulting in higher customer satisfaction.
Automate renewal and subscription management
Leverage automated workflows for subscription renewals and modifications to ensure timely actions and reduce churn.
Personalize
Deliver seamless customer experiences
Create personalized customer journeys
Tailor every interaction to meet your customer's unique needs, delivering consistent, on-brand experiences across all selling channels.
Implement intelligent recommendations
Provide upsell and cross-sell recommendations, and manage promotions and rebates for better customer engagement and increased sales.
Streamline
Process complex transactions
Support mixed orders effortlessly
Handle diverse order types, including one-time purchases, subscriptions, and usage-based pricing, within a single quote or invoice.
Leverage integrated approvals for better control
Use rich approval workflows to manage pricing and discounting, ensuring compliance with sales and financial policies.
Expand
Increase market reach
Deploy new channels quickly with an API-first approach
Launch new sales channels without rebuilding back-end systems with a headless, API-first design.
Adapt rapidly to new markets and customer demands
Leverage a flexible platform that supports multiple product configurations, pricing models, and sales strategies.
Facilitate collaborative selling across teams
Provide a unified platform where sales, partners, and your customer base can collaborate on configuring the optimal solution, enhancing deal closure rates.
Complete your revenue lifecycle
Conga Digital Commerce is more than just a sales tool—it's part of a comprehensive Revenue Lifecycle Management platform designed to support your entire digital commerce strategy.
Learn how our products work together to optimize your entire revenue lifecycle.
Synchronize pricing and product data
Configure orders across multiple channels using the same catalog, pricing, and configuration rules, realizing a faster time to value.
Personalize documents based on orders
Generate dynamic content for custom documents—such as quotes, invoices, contracts, and proposals—based on order data.
Track and manage invoices
Streamline invoice management by sending invoices based on completed orders, along with tracking and managing customer accounts and receivables.
Secure approvals and signatures
Allow for electronic signatures on orders, contracts, and other documents for faster deal closure.
Manage contract lifecycle
Store and manage the contracts associated with your orders: track key dates, renewals, and amendments with Conga CLM.
How our customers streamline their sales with Conga Digital Commerce
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%
Improvement in cross-sell and up-sell opportunities
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Higher customer retention
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Increase in customer lifetime value
Ready to capture more sales with omnichannel commerce software?
See how Conga Digital Commerce optimizes your selling process.
Resources to guide your digital commerce journey
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How to evaluate B2B eCommerce software as an IT leader BlogSalesforce OptimizationsHow to evaluate B2B eCommerce software as an IT leader
As an IT leader, you must ensure your company has the right systems in place. Of course that means finding solutions to align with your business needs, but they must also work together and be easy to use.11/28/20247 min read -
Ten critical digital commerce capabilities to keep in mind BlogCPQTen critical digital commerce capabilities to keep in mind
Advancements in eCommerce capabilities have revolutionized selling strategies by creating a comprehensive platform for buying or selling goods and services through multiple digital channels. For B2B businesses, an effective eCommerce strategy is crucial for optimizing revenue and meeting new customer demands.09/20/20243 min read -
The top B2B eCommerce solution requirements for the modern B2B use case BlogIndustry insightsThe top B2B eCommerce solution requirements for the modern B2B use case
What are B2B eCommerce solutions?
B2B eCommerce Solutions encompass the online – through an online sales portal – sale of products and services between companies. This is as opposed to B2C (business-to-consumer), which describes the online business transacted between a business and individual customers (not a business entity).10/26/20174 min read -
Demo: Generate, send, and retrieve business-critical docs in under 60 seconds VideosDocument GenerationDemo: Generate, send, and retrieve business-critical docs in under 60 seconds
What is the real cost of generating digital documents manually? How much revenue leakage is your organization experiencing from lack of streamlined document creation, generation, and management process? What about the cost of a tech stack that is working against you? Watch Conga generate business-critical documents like client summaries and i10/29/20241 min watch
Frequently asked questions
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What is digital commerce?
Digital commerce means selling and buying products and services online. It involves processes such as product configuration, pricing, quoting, order management, and payment processing—all managed through digital channels.
Conga Digital Commerce solutions support the configuration and pricing of complex products and services, considering contractual agreements as well as pricing and discount approvals, creating higher margin deals that support how your customers want to buy.
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What is omnichannel commerce?
Omnichannel commerce is the integration of multiple sales channels—online, mobile apps, partner channels, and physical stores for a smooth shopping experience. It ensures a consistent and smooth experience for your customers, no matter how or where they interact with your brand.
Conga Digital Commerce services empower users to provide an omnichannel platform for customers and partners that utilize a single data model and provide a single configuration and pricing engine across all channels to market.
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Who could benefit from Conga Digital Commerce software?
Conga Digital Commerce helps a wide range of companies, from small businesses to enterprises. Here are examples of businesses that could benefit from our platform:
- B2B eCommerce stores looking to expand their online presence and process orders.
- Manufacturers who want to provide a self-service channel for ordering, renewals, parts replacement, and partner portals.
- Service providers who want to enable self-service bookings, order changes, and customer requests.
- Subscription businesses who want to streamline their customer subscriptions, renewals, and upsells.
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How does Conga Digital Commerce improve the buyer experience?
Conga Digital Commerce makes buying easier by offering a consistent, user-friendly self-service or collaborative experience across all channels. It ensures that customers always see accurate product info and pricing, no matter where they shop. Integrated tools like Conga CPQ provide clear quotes and simplify transactions, leading to a more satisfying and efficient buying journey.
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How does Conga Digital Commerce streamline the seller experience?
Conga Digital Commerce provides a single configuration and pricing engine across all channels to market, enabling a single selling process with fewer errors and faster deal velocity.
Conga Digital Commerce provides the ability for a single flow from quote to cash using a single data model, where configured orders automatically consider negotiated products and pricing, utilizing Conga CLM, and mixed billing is the norm with Conga Billing.