Ovation TV boosts revenue capture and efficiency with Conga

Challenge

For an enterprise such as Ovation TV, there’s no product that doesn’t involve a contract. With 9000+ agreements, finding documents was a task unto itself—there were no naming conventions, no consistency, and file types included everything from Word to Google Docs to TIF files. The contract manager, Julie Moskovitz, spent hours every day alongside her team searching through PDFs or manually creating and assigning tags.  

 Ovation TV tried a traditional CLM to help manage its contracts, but it couldn't keep up with the company's needs. The product had few customization options or automated features and required tedious tagging of all relevant details, often mislabeling vital information that required hours of manual correction. In the end, the system was more of a burden than a solution. Before Conga, “the CLM we used was basically just a glorified search engine. It took a lot of babysitting and manual work for it to be functional,” explained Julie Moskovitz.

Solution

When Ovation TV signed on with Conga Contract Intelligence (CCI), everything changed. The 9000+ agreements were uploaded to the platform and the AI + machine learning data extraction process began, providing the Ovation team with a complete central repository of accurate contract data. CCI’s reliable search functionality also meant that teams didn’t need to change their workflows or naming conventions, making the transition seamless. The company is now able to utilize the contract repository with unlimited user seat access, allowing users to search terms and apply labels independently while also receiving smart notifications regarding key renewals and contract terminations.