Conga X-Author Enterprise improved Paypal's usability and solved issues with adoption and management
By surfacing Salesforce through Excel using X-Author, PayPal solves adoption and usability issues.
Marrying Excel and Salesforce
The PayPal IT team needed a solution to support its Salesforce users in a broad range of functions. With Conga X-Author for Excel, PayPal found a solution to connect previously disjointed Microsoft Excel processes with Salesforce so users no longer need to go back and forth between applications to input data. As a result, PayPal has improved usability and solved issues with adoption and management.