Connect and Learn With Peers in the Conga Customer Community

When you sign with Conga, you plug into something bigger than software. The Conga Customer Community is home to thousands of members who trade ideas, solve challenges, and celebrate wins — making it easier for everyone to move faster and smarter.

It’s built to help you connect with peers, sharpen your skills, and get the most out of your Conga experience as you grow a more connected, intelligent business. Whether you’re new to the platform or already leading the way, the Community gives you the tools and the people to keep leveling up.

Here are eight ways to make the most of it.

1. Getting Started with Confidence

If you’re new to Conga, the “Get Started” section gives you a straightforward path to begin with confidence. You’ll find onboarding resources and setup guidance, self-service tools, and insights from other customers who’ve been through the process. Everything is organized so you can get moving quickly and stay on track.

2. Connect through User Groups and Meetups

The heart of the Community is connection. Customer product-specific user groups give you a space to ask questions, share use cases, offer best practices, and learn directly from people who face the same challenges you do. These conversations often uncover practical tips you won’t find in documentation alone.

Virtual user group meetups take it further by bringing people together to exchange ideas, hear different perspectives, and make relationships that last beyond a single discussion thread.

3. Build Skills with the Conga Learning Center

If you want to build expertise, access to the Conga Learning Center is available directly from the Community and provides multiple options to make that happen. The dedicated Community Training page offers insight into the Conga Learning Pass that unlocks a library of self-paced content you can explore on your own time. If you learn best in a structured setting, instructor-led training delivers hands-on guidance and the opportunity to ask questions in real time. And no matter your plan, every Conga customer has access to free basic training to get started.

4. Keep Learning with Webinars and Events

Want to make sure you’re getting the most from Conga? Check the Community events calendar, where you can register for our virtual user group meetups to walk you through new features, expert insights, and everyday problem-solving tips.

Larger events, including Conga Connect, give you the chance to hear real customer stories and explore solutions hands-on. These in-person sessions are designed to help you stay sharp and put new knowledge to work immediately.

5. Find Answers in Documentation and Support

Questions come up — that’s normal. The Community makes it simple to find answers with a global, AI-powered search that surfaces knowledge base articles, product documentation, videos, FAQs, and discussion threads. If your situation calls for deeper support, you can submit a ticket via the Community.

For ongoing learning, product discussions, user groups, and the Conga Insider blog bring you expert perspectives, product news, and tips to keep you moving forward.

6. Share Suggestions in the Ideas Portal

Your input matters. The Ideas Portal gives you a direct way to suggest product enhancements, vote on other customers’ ideas, and see how feedback shapes our future priorities. It’s a collaborative space where innovation is customer-driven.

When you share your perspective, you’re helping influence the roadmap, and you may even see your suggestion come to life in a future release.

7. Get Product Updates

You'll never miss a product update in the Conga Customer Community. Stay up to date with the latest Conga product enhancements, release notes, upgrades, and important announcements. Subscribe to receive updates and filter content by product to see what's most relevant to you.

8. Manage Your Account with Ease

Beyond learning and collaboration, the Community also makes account management easy. Update your organization’s details, adjust user access, and manage subscriptions from one central hub.

By keeping everything in one place, the Community reduces the friction of everyday administration so you can stay focused on using Conga.

How One Customer Turned Connection into Opportunity with Conga’s Customer Community

Few stories illustrate the power of the Conga Customer Community better than that of Joel Saukas, Senior Salesforce Administrator at Greenleaf Trust. As a champion in the Conga Customer Community, Joel actively contributes to user group forums, shares tips, supports peers, and cultivates a collaborative culture.

Joel’s influence didn’t stop there. He went on to become a speaker at Conga Connect, sharing his expertise on a bigger stage. Joel’s leadership also earned him the 2025 Inspire Award for Community Champion of the Year, celebrating extraordinary community contributions.

Joel’s story shows that community participation isn’t just about getting answers — it’s a springboard for professional recognition and personal growth. He has two pieces of advice for anyone looking to get the most out of the Community:

• Engage actively: "You have to put yourself out there to be the one asking questions, be the one to show off a template you've made, or brainstorm how you would want to make something work." 
• Don't underestimate what you know: "Even if you're brand new to Conga, you're going to know other things that we don't know. Maybe you have ideas that I've never thought of."

Ready to Get Started?

Strong businesses run on strong connections. With resources, peers, and experts all in one place, the Conga Customer Community helps you keep building a more connected, intelligent business.

New to Conga? This is the support system waiting for you.  

Already part of it? There’s always a next step to explore.

We’ll see you there.