What is the ISG 2025 Subscription Management Buyer's Guide?

It's an analyst report that evaluates subscription management vendors against enterprise requirements. ISG's Buyer's Guides mirror an enterprise-class Request for Information (RFI) weighing both product capabilities and customer experience. In the 2025 edition Conga earned top recognition as an Exemplary Vendor across multiple categories.

Which categories did Conga lead in?

Conga was named an Exemplary Vendor (Leader) in 3 categories: B2B Subscription Management Subscription Billing and Subscription Platforms. It also ranked as a Leader in 3 evaluation areas across all categories: Customer Experience Manageability and Validation.

What does an Exemplary Vendor rating actually mean?

Because ISG's methodology works like an enterprise RFI an Exemplary rating signals that a vendor delivers where large organizations need it most. For Conga that means managing complex subscription models with confidence scaling billing processes without adding friction and connecting revenue operations across the full lifecycle.

What should buyers look for in subscription management software?

Look for the ability to handle complex subscription models billing that scales without creating friction and connected revenue operations across the lifecycle. The ISG evaluation areas are a useful lens: customer experience manageability and validation all point to whether a platform will hold up in a real enterprise environment rather than just in a demo.

How does Conga approach subscription management?

Conga built its platform to simplify complexity with flexibility reliability and usability shaping what it delivers. The goal is to help enterprises manage complicated subscription and billing models while keeping revenue operations connected across the lifecycle. The ISG recognition across more categories than ever reinforces that approach.

Conga Named a Leader in ISG’s 2025 Subscription Management Buyer’s Guides

Conga Team

09/30/2025

3 min read

ISG Buyers Guide Leader Customer Experience

Table of contents

Key Insights

Conga named Exemplary Vendor in 3 subscription categories

Ranked Leader across 3 evaluation areas in every category

Recognized for customer experience, manageability, and validation

ISG Buyer's Guides mirror an enterprise-class RFI

ISG Research released its 2025 Subscription Management Buyer’s Guides, and Conga earned top recognition across the board. ISG named Conga an Exemplary Vendor (Leader) in three categories:

B2B Subscription Management
Subscription Billing
Subscription Platforms

We also ranked as a Leader in three evaluation areas across all categories:

Customer Experience
Manageability
Validation

Why This Matters

ISG’s Buyer’s Guides mirror an enterprise-class RFI, weighing both product capabilities and customer experience. Recognition at the Exemplary level shows that Conga delivers where enterprises need it most:

Managing complex subscription models with confidence
Scaling billing processes without adding friction
Connecting revenue operations across the lifecycle

Where Conga Stands Apart

We built our platform to simplify complexity for businesses. Flexibility, reliability, and usability shape everything we deliver. These results reinforce our approach and highlight the impact Conga creates for enterprises worldwide.

What’s Next

Conga raised the bar this year with recognition across more categories than ever. We’ll keep pushing innovation forward, helping businesses adapt faster and grow with confidence.

Want to see how Conga can help your business? Schedule a demo today.

Frequently Asked Questions

What is the ISG 2025 Subscription Management Buyer's Guide?

It's an analyst report that evaluates subscription management vendors against enterprise requirements. ISG's Buyer's Guides mirror an enterprise-class Request for Information (RFI), weighing both product capabilities and customer experience. In the 2025 edition, Conga earned top recognition as an Exemplary Vendor across multiple categories.
Which categories did Conga lead in?

Conga was named an Exemplary Vendor (Leader) in 3 categories: B2B Subscription Management, Subscription Billing, and Subscription Platforms. It also ranked as a Leader in 3 evaluation areas across all categories: Customer Experience, Manageability, and Validation.
What does an Exemplary Vendor rating actually mean?

Because ISG's methodology works like an enterprise RFI, an Exemplary rating signals that a vendor delivers where large organizations need it most. For Conga, that means managing complex subscription models with confidence, scaling billing processes without adding friction, and connecting revenue operations across the full lifecycle.
What should buyers look for in subscription management software?

Look for the ability to handle complex subscription models, billing that scales without creating friction, and connected revenue operations across the lifecycle. The ISG evaluation areas are a useful lens: customer experience, manageability, and validation all point to whether a platform will hold up in a real enterprise environment rather than just in a demo.
How does Conga approach subscription management?

Conga built its platform to simplify complexity, with flexibility, reliability, and usability shaping what it delivers. The goal is to help enterprises manage complicated subscription and billing models while keeping revenue operations connected across the lifecycle. The ISG recognition across more categories than ever reinforces that approach.